Introduction
Protect USA App LLC (“we,” “our,” or “us”) operates the Protect USA mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Information We Collect
Personal Information You Provide
- Account Information: When you create an account, we collect your email address, username, and password
- Report Submissions: Content you submit through our business report form, including text, opinions, and any other information you choose to share
- Communications: Messages you send to us for support or feedback
Information Collected Automatically
- Device Information: Device type, operating system version, and unique device identifiers
- Usage Data: How you interact with the App, including features accessed and time spent
- Log Information: Technical logs including IP address, access times, and crash reports
Information We Do Not Collect
- Location Data: We do not collect precise or approximate location information
- Third-Party Tracking: We do not use third-party analytics, advertising, or tracking services
- Social Media Integration: We do not integrate with or collect data from social media platforms
How We Use Your Information
We use the collected information to:
- Provide and maintain the App’s functionality
- Create and manage user accounts
- Enable users to submit and view business reports
- Moderate content through AI systems to ensure quality and appropriateness
- Improve App performance and user experience
- Respond to user inquiries and provide customer support
- Ensure security and prevent fraudulent activity
AI Content Moderation
We use automated AI systems to:
- Review submitted reports for inappropriate content
- Ensure compliance with our community guidelines
- Maintain the quality and relevance of business information
- Detect and prevent spam or malicious submissions
Human moderators may also review content when necessary.
Information Sharing and Disclosure
Public Information
- Business reports you submit may be visible to other App users
- Your username may be associated with your submitted reports
We Do Not Sell Your Information
We do not sell, trade, or rent your personal information to third parties.
Limited Disclosure
We may disclose your information only in the following circumstances:
- Legal Requirements: When required by law, court order, or government regulation
- Safety and Security: To protect the rights, property, or safety of our users or the public
- Business Transfer: In connection with a merger, acquisition, or sale of assets (users will be notified)
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security assessments
- Limited access to personal information on a need-to-know basis
Data Retention
- Account Information: Retained while your account is active and for a reasonable period after deletion
- Report Content: May be retained to maintain the integrity of our business directory
- Usage Data: Typically retained for up to 2 years for App improvement purposes
Your Rights and Choices
Account Management
- Update your account information through the App settings
- Change your password at any time
- Delete your account by contacting us
Data Requests
You may request to:
- Access the personal information we have about you
- Correct inaccurate information
- Delete your personal information (subject to certain limitations)
- Receive a copy of your data in a portable format
To exercise these rights, contact us at [Your Contact Email].
Children’s Privacy
Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the App
- Sending an email notification to registered users
- Updating the “Last Updated” date at the top of this policy
Continued use of the App after changes constitutes acceptance of the updated Privacy Policy.
International Users
If you are accessing the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Protect USA App LLC